Turn Every Interaction
Into Intelligence & Action.
See every interaction. Save every customer.
QueSee analyzes 100% of your customer interactions, predicts who's about to cancel, and tells your team exactly what to do about it.
Trusted by teams serving 2,000 to 200,000+ customers
Integrates with the stack you already run
Verified results from 360Broadband. Read the Full Case Study →
You Can't Fix What You Can't See
Experience decides who stays - and it’s the one thing you can’t see.
Price is matched in a click and switching is easy. Experience is the only advantage you have left.
Everything You Need to Stop Losing Customers
100% Coverage. Zero Blind Spots.
Analyze every customer interaction - calls, tickets, chats - not the 1-5% sample traditional QA can reach.
You don’t have to change anything.
Zero disruption. Add-on. Works with what you have.
Save customers, not headcount.
Non-threatening ROI that resonates with operators and investors.
Every Interaction.
Scored Automatically.
Stop sampling 5-10% of your interactions and hoping it represents reality. QueSee analyzes every single customer interaction - calls, tickets, chats - against one consistent standard, automatically, in real time.
No sampling bias
Every interaction scored the same way - not just the ones your team has time to review
Real-time scoring
Interactions are analyzed as they happen, not days or weeks later
Consistent standards
One AI, one rubric, zero inter-rater reliability issues - across every agent, every shift
Auto-generated CRM notes
Summaries pushed to Sonar, HubSpot, NISC, or your CRM after every interaction - agents save 2.5 minutes of wrap-up work per interaction
Quality Coverage
Real-time interaction analysis
Interaction coverage
Analyzed just now
Churn signals, compliance gaps, coaching opportunities - nothing slips through. 360Broadband went from reviewing 400 interactions a month to analyzing 5,000+.
Know Who's Leaving.
Before They Cancel.
QueSee flags the issues that matter most, surfaces the real drivers behind cancellations, and scores churn risk at the customer level - so your team knows who to save and why, before it’s too late.
Customer-level churn scores
Every customer gets a risk score with specific reasons - not a segment, an individual
Retention plays, not guesswork
Recommended actions based on what's actually driving the churn risk
Real-time alerts
Get notified the moment a high-risk interaction happens - on Teams, Slack, or email
“It comes to my phone via Teams if I have an unhappy customer.”
QueSee User, COO, US-Based ISP
Churn Intelligence
At-risk customers this week
3rd billing complaint in 60 days, mentioned a competitor
Repeated service issues, asked about contract end date
Service complaint, compared pricing to a competitor
Proactive saves convert at 40-60%. Reactive saves? 20-35%. The difference is knowing early enough to act.
Ask a Question.
Get an Answer.
No SQL. No analyst. No BI team. Just type what you want to know and get an instant answer from your interaction data - in plain English.
Ask Q
Your interaction data, in plain English
What's driving churn this month?
Across 1,247 interactions this month, the top drivers are:
Unexpected charges after promo expiry
Concentrated in the NW service area
A rival was named in 89 interactions
12 customers flagged high risk → View retention queue
Your Scoring Standards.
In Plain Language.
Scoring criteria change. Compliance rules get updated. New competitive threats show up. With QueSee, your operations team updates the AI in plain English - no vendor ticket, no code change, no waiting.
Freedom of flexibility
Change scoring criteria yourself - no support tickets or meetings
Live in seconds
New rules apply to the very next interaction that comes in
Your standards, exactly
Match your existing QA rubric - not a generic one-size-fits-all scorecard
SOP Configuration
Update scoring in plain English
New rule · plain English
Flag interactions where a customer mentions switching to a competitor
Active rules
Describe what you want to detect, and it’s live on the next interaction. Your standards, your language, your call.
How many clients can you save today?
Analyze your calls, tickets and CRM data to reveal who's at-risk of cancellation, what causes your clients to churn and what you can do about it.
6 Saves in first 6 Weeks with QueSee
Catching Customers Halfway Out the Door
She was elated that we called back. We went over the call, gave her a deal, set her up so troubleshooting is easier - and we kept her from going to one of the big competitors in the area.
Works With What You Already Have
QueSee is an add-on - not a replacement. Keep your phone system, your CRM, your workflows. We plug into what you've got and start analyzing every interaction. No rip-and-replace. No IT project. No disruption.
Live in 2 Weeks. Here's How.
Connect
Week 1We connect to your phone system, CRM, and ticketing and start ingesting your interactions. Your IT team generates API credentials, configures forwarding, and runs validation. Total IT time: ~4 hours. By end of Week 1, data is flowing.
Analyze
Week 2QueSee processes every interaction - scoring quality, detecting churn signals, and building subscriber intelligence profiles. By end of Week 2, you’ll see your first analyses in the dashboard.
Act
Week 3+Your team gets daily at-risk customer lists, coaching insights, and Ask Q analytics. Automated insights arrive. By Week 5, we measure ROI together - against metrics we agreed on before you signed.
Get Intelligence from Every Interaction
Get complete Customer Experience observability to slash churn, ensure quality and empower your team to build an exceptional experience.
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